Mapped was asked to recruit a Senior Vice President (SVP) for Customer Success for our entrepreneurial venture, a subsidiary of a multibillion-dollar German medical device firm. The venture was focused on delivering innovative medical solutions, and required a dynamic leader who could drive customer success, ensure product satisfaction, and foster strong client relationships. The ideal candidate needed to have a proven track record in customer success leadership, experience in the medical device industry, and the entrepreneurial spirit to thrive in a start-up environment.
